Shipping Policy – First Stars Football

At First Stars Football, we partner with trusted international suppliers to deliver premium-quality football jerseys and apparel to customers around the world. Every order is carefully processed to ensure a reliable and secure shopping experience.

Processing Time

All orders are processed within 1–5 business days after payment has been successfully confirmed.

Please note that processing times may be slightly extended during promotional periods, holidays, or due to high order volumes.

Delivery Time

After your order has been shipped, the estimated delivery time is 10–20 business days, depending on your destination country and the performance of your local postal or courier service.

Please be aware that:

• Delivery estimates are not guaranteed and may vary due to seasonal demand or unforeseen logistics delays.
• Customs inspections or import procedures may occasionally extend delivery times beyond our control.
• First Stars Football is not responsible for delays caused by customs authorities, weather conditions, carrier disruptions, or other external factors.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information is typically available within a few days after shipment and can be used to monitor your package until delivery.

Shipping Address

Customers are responsible for providing complete and accurate shipping information at checkout.

First Stars Football cannot be held responsible for orders that are delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at support@firststarsfootball.shop. While we will do our best to assist, we cannot guarantee changes once an order has entered processing.

International Shipping

We proudly offer worldwide shipping.

Customers are responsible for any customs duties, import taxes, or local fees that may apply according to the regulations of their destination country.

Contact

If you have any questions regarding shipping or your order, please contact our support team:

Email: support@firststarsfootball.shop

Business Hours: Monday – Friday, 8:00 AM – 6:00 PM (London Time)

We aim to respond to all inquiries within 24–48 business hours.